Greensboro Jobs

5. Serves as an escalation for the Technical Support Specialists and HelpDesk team. Facilitates knowledge transfer to create learning and advancement...

5. Serves as an escalation for the Technical Support Specialists and HelpDesk team. Facilitates knowledge transfer to create learning and advancement...

issues to appropriate representatives. * Records and track inquiries/issues using helpdesk software system. * Resolves issues/questions using plan/policy/system...

IT Programming Director. 16. Be able to cross-train in Linux, UNIX, PBX, and Helpdesk administration. Qualifications: MINIMUM: 1. Bachelors degree in Computer...

and Windows environment 3+ years experience in helpdesk operations, to include Mac and Windows clients... years experience in helpdesk operations, to include...

achieve positive results. Candidates must possess a strong background of helpdesk support. Experience/knowledge of networking using TCP/IP protocol, LAN/WAN...

of experience in IT Helpdesk Engineer or equivalent... to study and learn new technology to support Helpdesk tasks and improving current skills. EDUCATION AND...

architecture, design and operations . Escalations from Cisco internal helpdesks . Interaction with key end users and cross functional teams Deliverables...

skills throughout the CallCenter. Assist others within the CallCenter helpdesk as well as other as needed. Minimum Requirements: Two years of frontline call...

Coordinate with site facilities team on all projects Point of Contact for Helpdesk Concerns Space planning Corporate Real Estate point of contact...